Frequently Asked Questions
Q: Does your company provide samples?
A: Yes, we provide samples for free, and buyers need to bear the corresponding shipping costs.
Q: How long is your company's delivery time?
A: If the goods are in stock, it is usually 5-10 days. Or if the goods are not in stock, it is 15-20 days, according to
quantity.
Q: What are the payment terms of your company?
A: Payment <=1000USD, 100% in advance. For payment>=1000 USD, pay 30% T/T in advance, and pay the balance before shipment.
Q: Do you test all goods before delivery?
A: Yes, we have a strict product inspection process, and 100% testing will be carried out before delivery.
Question: How does your company maintain long-term and stable business relationships with customers?
A: 1. We strictly control the quality of our products and the prices are reasonable to ensure that our customers benefit;
2.We do our best to do a good job in product packaging to ensure that the product is intact during transportation.
3.In order to meet the requirements of customers in different countries for product performance, we have a separate test furnace to debug product performance.
Q: How to get in touch with your company?
A: You can contact us at any time via email, phone, fax, Skype, Whatsapp or mobile phone,
Phone/Whatsapp/WeChat: +86-13673186216
Email: alexey@chyalloy.com
Q: What are your working hours?
A: Monday to Sunday: 24 hours, any time, as long as you need it, you can contact us. We will reply to you as soon as possible.
Q: What are the payment terms of your company?
A: T/T, L/C, D/A, D/P, Western Union, MoneyGram, Paypal.